Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
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Before
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Before
AfterThe CleanRun Air Duct Cleaning Rockville Guarantee
We stand behind every duct run we clean in Rockville with two things: a written price you agreed to before we touched a single panel, and a photo record proving what we actually found and what we actually did. Since 2013, we’ve served over 52,000 homes this way. No exceptions. No manager-has-to-approve-it runaround. If the work isn’t right, we make it right. That’s the 365-Day Done Right Promise, and it’s backed in writing on every job, not just printed on a flyer.
What’s Covered
- Workmanship on every duct run. We photograph inside every supply and return trunk before and after, so you can see the difference between real negative-pressure extraction and vacuum noise. If debris remains or a register wasn’t reseated properly, we return and correct it under the 365-Day Done Right Promise.
- Parts and equipment handling. Our crews use Rotobrush, Nikro, and Abatement Technologies equipment on duct cleaning jobs, plus Honeywell, Aprilaire, and Guardsman systems for air quality work. If a tool damages your plenum, the metal box that distributes air from your HVAC unit, or a register cover during service, we repair or replace it at our expense.
- Cleanup after the job. We lay protective covering before opening your system and vacuum the work area before we leave. If we tracked debris through your Rockville home or left dust near the air handler, call us. We’ll send a crew back to correct it.
- On-time arrival with named technicians. Haven Standard Clause 3: Verified Crews means your technician is background-checked, uniformed, and identified by name before arrival. If we miss a scheduled window without notifying you, we acknowledge the failure and reschedule at your convenience with priority placement.
- Honest, written pricing. Haven Standard Clause 1 requires a written price before any work starts. No per-vent bait-and-switch. No “it’ll be more than we thought” once the van is in your driveway. The price on the agreement is the price you pay. Period.
Our Satisfaction Promise
If you’re not satisfied with the work in your Rockville home, here’s what happens. You call (240) 255-4519 and speak to a live person. We pull your job record, including the documented photo record from every duct run, and review what was agreed to in writing. If we missed something, we schedule a return visit at no charge. If the issue is a misunderstanding about scope, Tomas Reyes reviews the original written agreement with you directly. The 365-Day Done Right Promise isn’t a policy that expires at a manager’s discretion. It’s a written guarantee that travels with your job record. We’ve honored it since our first duct cleaning in 2013, and we don’t intend to stop.
Before
AfterLicensed & Insured Backing
Licensing and insurance are the real guarantee behind every promise we make. CleanRun Air Duct Cleaning Rockville operates as a licensed and insured contractor. That means if something goes wrong, there’s a policy and a regulatory body that holds us accountable, not just our word. Our license number is published on this page, not buried in a footer where you’d never find it. We’re also insured and bonded, which protects your Rockville property if a technician is injured on your premises or if equipment causes accidental damage. Tomas Reyes has maintained these credentials without lapse since establishing the business in 2013. Independent verification matters. You can check our standing with Maryland authorities yourself. We encourage it.
How to Use Your Guarantee
Every CleanRun job in Rockville leaves with three documents: the written scope and price agreement, the before-and-after photo record from inside every duct run, and the 365-Day Done Right Promise in writing. Keep these. If you need to invoke the guarantee, reference your job date and address. We’ll have the matching record on file. Call (240) 255-4519. A live person answers, 24/7. No phone tree. No “leave a message and we’ll call back.” We answer because guarantee claims are serious, and we treat them that way.
Free Second Opinion on Any Written Estimate
Not sure another company’s quote is honest? Bring us any competitor’s written estimate for air duct cleaning, dryer vent cleaning, HVAC cleaning, duct repair and sealing, or air quality and sanitizing in Rockville. We’ll put our own number next to it in writing, line item by line item, using the same scope. No charge. No obligation. Haven Standard Clause 1 applies to second opinions too: the price we write is the price the job costs if you choose us.
What We Don’t Guarantee
We don’t promise to solve health conditions we can’t diagnose. Air duct cleaning improves airflow and removes accumulated debris from your HVAC system. We don’t claim it cures asthma or eliminates all allergens. We don’t guarantee same-day service because duct cleaning is a scheduled job that requires proper setup and equipment loading. We don’t warranty manufacturer parts beyond what the maker specifies. What we do guarantee is our workmanship, our honesty, and our response when something isn’t right. That’s the CleanRun standard in Rockville, and it’s not changing.
FAQ: Is the 365-Day Done Right Promise Really in Writing?
Yes. Every customer receives a printed copy with their job record. It’s not a website claim or a verbal assurance. It’s a document you can hold, reference, and enforce. The promise states that if our work is not right, CleanRun makes it right. No manager approval required. No “we’ll see what we can do.” If the photo record shows we missed a duct run or the written scope wasn’t completed, we return and correct it. Call (240) 255-4519 with your job details.
FAQ: What If I Don’t Have My Paperwork?
We keep digital records of every job since 2013. Give us your Rockville address and approximate service date. We’ll locate your file, including the photo record from inside your ducts, and reconstruct your guarantee documentation. It takes about two minutes. Then we address your concern under the same 365-Day Done Right Promise.
FAQ: Does the Guarantee Transfer If I Sell My Home?
The 365-Day Done Right Promise covers the original service location for one year from the job date. It doesn’t transfer to new owners because we can’t verify system conditions after a sale. If you’re buying a home in Rockville and want guarantee coverage, schedule a CleanRun inspection and cleaning before closing. We’ll establish a new job record and written promise for your ownership period.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Rockville, serving Rockville since 2013.